Frequently Asked Questions
Do we have physical storefront?
We do not have any physical store upfront, kindly email us at kaltairconditioning@gmail.com for assistance.
Do we have physical storefront?
We do not have any physical store upfront, kindly email us at kaltairconditioning@gmail.com for assistance.
Can i get refund if the price has changed?
We will refund your order invoice amount. As an online business our prices change in response to market trends, stock and demand from customers. In this case we will not...
Can i get refund if the price has changed?
We will refund your order invoice amount. As an online business our prices change in response to market trends, stock and demand from customers. In this case we will not...
What is your Return Policy?
You have 4 working days to return an item from the date you received it. The returned item will need to deliver to No. 7 & 9, Lebuh Nangka 2,...
What is your Return Policy?
You have 4 working days to return an item from the date you received it. The returned item will need to deliver to No. 7 & 9, Lebuh Nangka 2,...
Will my parcel being charged by Custom or Impor...
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control...
Will my parcel being charged by Custom or Impor...
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control...
What are the Shipping Rates?
We work hard to lower our shipping costs to pass those savings on to you. Right now, we charge a flat rate of RM8 for shipping for WM and RM15 for...
What are the Shipping Rates?
We work hard to lower our shipping costs to pass those savings on to you. Right now, we charge a flat rate of RM8 for shipping for WM and RM15 for...
How long does a delivery takes?
Delivery within West Malaysia will take 3-5 Business days, East Malaysia 7-10 business days and international delivery will take 20– 30 business days once your order has been shipped out...
How long does a delivery takes?
Delivery within West Malaysia will take 3-5 Business days, East Malaysia 7-10 business days and international delivery will take 20– 30 business days once your order has been shipped out...